Great news! Dr. Chet Zelasko is now a partner with Amway Global Training. His new role is IBO Knowledge Resource supporting the Nutrilite brand.
Dr. Chet will help IBOs learn more about health, nutrition, and fitness. He is uniquely qualified to do this thanks to his past work with us and a variety of health education organizations. Learn more about his experience here.
We will leverage Dr. Chet’s vast knowledge through consultative services, newsletter articles that include his expert advice, and having him deliver speeches and group presentations. In addition, IBOs can email questions to dr.chet@quixtar.com when they need subject matter expertise, and want to understand the compelling reasons customers might want to supplement. (If you contact Dr. Chet, be sure to include your full name and IBO number.)
Here is an example of how Dr. Chet can help: You may want to discuss the new Nutrilite Glucosamine-7 with a customer who has joint health concerns. Dr. Chet can coach you on the questions to ask that customer, and the solution(s) you might offer.
We feel very fortunate that Dr. Chet is partnering with us, and that you can count on him for information and guidance as you build your Nutrilite business.
We've been talking for quite some time about the significant investment we're making in raising public awareness of our business, the opportunity we support, and the products we offer. Now that you've seen our multi-million dollar advertising campaign, direct response marketing, and the high-profile sponsorship of Tina Turner's North American tour, I hope it's evident we're making significant investments in our brands. We're devoting tremendous time, energy, and resources to increasing awareness and understanding of Quixtar North America / Amway Global. We're also truly committed to helping people improve their health and wellness, as demonstrated by our Nutrilite brand's "Best of Nature, Best of Science, Best of You" philosophy, and that's why I'm especially excited about our newest big announcement. We're joining forces with the YMCA of the USA to support the YMCA's efforts to build healthier communities across America. Not only will we be reaching millions of Americans -- the nation's 2,686 YMCAs serve 21 million people each year - with the Amway Global name, we'll actually help people take steps to improve their health and wellness. Through this collaboration, we will: -- support Activate America®, the YMCA's response to our nation's health crisis There will be plenty of opportunities for Independent Business Owners to become involved this fall in this collaboration, so please stay tuned to the Opportunity Zone and IBO communication vehicles for more details. We hope you're as excited as we are about tying the Amway Global name to an organization as esteemed as the YMCA, while helping people build healthier lifestyles at the same time. This collaboration is truly a win-win and just one more way that we are supporting IBOs in their tireless efforts to grow their businesses.
-- fund a consumer-education campaign designed to empower people to improve their health and well-
being
-- create targeted initiatives for teens
-- offer online wellness tools for adults and families
-- provide grants to support wellness events at up to 100 YMCAs during America On the Move Week
with the YMCA
Today we announced that Amway Global will be the Presenting Sponsor of Tina Turner's 2008 North American tour, which kicks off October 1 in Kansas City.
You'll soon see "Amway Global Presents Tina Live in Concert" appearing at the tour web site and in other promotions for the tour. The complete announcement is available at the Quixtar Newsroom and below.
This is yet another investment, like our advertising program, in building our brands to support IBO recruiting and retailing efforts.
AMWAY GLOBAL TO BE PRESENTING SPONSOR OF
"TINA TURNER LIVE IN CONCERT" 2008 NORTH AMERICAN TOUR
Sponsorship is part of larger brand-building campaign for Amway Global
ADA, Mich., July 10, 2008 - Amway Global today announced that it will be the Presenting Sponsor for legendary, Grammy-winning singer Tina Turner's upcoming North American tour, promoted nationally by AEG Live. "Amway Global Presents Tina Turner Live in Concert" will span at least 36 concerts in more than 20 U.S. and Canadian cities, beginning October 1 in Kansas City. This will be the first tour in eight years for Turner, an eight-time Grammy winner with seven top-10 singles who has sold nearly 200 million albums.
As presenting sponsor, the Amway Global name will appear on tickets, advertisements, and signage at all North American concert venues.
"We are thrilled to be associated with an artist of such high caliber and broad appeal as Ms. Turner," says Steve Lieberman, Amway Global's Managing Director. "A rock tour is not what most people would expect from Amway Global and that's the whole point. There are so many things people don't realize about our business, like the fact that we're the number one online health and beauty retailer. Sponsoring Tina Turner's fall tour is just one example of how we are stepping up our efforts to build awareness for our business and who we are today."
The sponsorship is part of a larger Amway Global investment to help raise public awareness of its business, opportunity, and products in North America. The company currently operates as Quixtar North America/Amway Global but is transitioning to the Amway Global name by 2009. To support this brand transition and also build awareness for the company's flagship Nutrilite vitamin and supplement brand and Artistry skin care and cosmetics brands, the company is investing in a multi-million dollar advertising campaign and high-profile sponsorships, such as the Tina Turner tour.
A recording artist for more than 40 years, Tina Turner appeals to music fans across generations and has career longevity that is rare in any industry, especially the music business. Her concerts are typically sellouts, which is why she has sold more concert tickets than any other solo performer in history.
For more information about "Amway Global Presents Tina Turner Live in Concert" please visit www.TinaTurnerLive.com.
The reports are in! And by all accounts, the first National Spotlight event, held in Los Angeles, CA., was a great success. We in Training and Education are especially excited about the four, 30-minute, instructor-led training sessions that were standing room only. There are nine more cities to go, so IBOs still have a chance to:
I'm happy to announce that all of the government's claims against Amway UK have been dismissed. This good news allows our business to continue operating in that market and sends a clear message about how we need to be operating in every market. The ruling emphasizes the importance of openness, honesty, and transparency in all we do. It reinforces how critical it is that we enforce our rules and demand high standards of ourselves and everyone who represents this business. And that's what our business transformation here is all about. We are focused on strengthening our product portfolio, brand awareness, compensation plan, and training to help IBOs excel in all aspects of their business. We are committed to making this the very best business opportunity possible and one that every IBO and employee will be proud to be associated with.
For more about the UK ruling, visit the Amway Media Blog.
Did you ever plan a party and wonder, "What if no one shows up?"
That question wasn't even on the radar screen as we kicked off the National Spotlight tour this past Friday and Saturday in Los Angeles. About 22,000 IBOs and their guests showed up at the Hyatt Regency, Century City, to learn more about our products and how to sell them. And yes, the local Fire Marshall definitely knows who we are now!
It was an exciting event packed full of product information, product demos, sales training, and free stuff. I want to thank not only the Quixtar North America/Amway Global staff who made it all happen, but especially all the IBOs who came out. They brought tremendous enthusiasm and braved the crowds in order to arm themselves with more knowledge and confidence with which to build their businesses.
It was especially great to meet IBOs who brought prospects to the event because they were able to show them a viable and exciting business opportunity - we wish them well as they begin their own independent businesses. We also appreciate that the IBOAI was present at the expo and on stage as Bob Andrews, Vice Chairman of the IBOAI, made an excellent presentation on profitability and balanced business. Steve Lieberman, Quixtar/Amway Global Managing Director and Sandy Spielmaker, Vice President of Sales, were not only on hand to talk with IBOs, but helped to direct traffic, hand out materials, and whatever else it took.
So in short, we think we're on to something! We will take what we learned in L.A. and apply it to future events as we look to make the experience the best possible for IBOs and their guests.
Speaking of future events, our Canada counterparts are hosting similar events called Passport To Success. Their next event will be in Toronto, May 30 – May 31. Our next National Spotlight will be held Greensboro, North Carolina, that same weekend. For more information on the dates and locations of future events, or to register, check out Quixtar.com or call Customer Support at 800-253-6500. We hope to see you there!
One of our key objectives is to get out with IBOs more -- whether one-to-one, in smaller groups, or in larger formats where we can focus corporate resources -- to build relationships, strengthen confidence, and help IBOs build stronger, more profitable businesses. Going back in our history, reaching out to the IBOs with product expos was a regular part of our business and the time has come to do it again. So, with apologies to Willie Nelson, I am pleased to relay that Quixtar/Amway Global is going "on the road again" to a city near you with the National Spotlight. During this two-day event, we will shine a spotlight on products and the business, including interactive demonstrations and activities surrounding Artistry, Nutrilite, XS*, and Ribbon, plus Home Care and Health Tech favorites.
Quixtar/Amway Global Canada kicked off their Pathways To Success events last year and experienced great success in providing attendees with greater belief and confidence in the business, its credibility, and an increased understanding of how to build a balanced business with greater profitability. Knowing a good idea when we see it (OK, steal it!), we've built the National Spotlight events in the US to reach the same results. We are excited to get out and share product information and sales training to help IBOs realize the full potential of their businesses.
National Spotlight is open to all IBOs and their prospects and admission is free. In addition to product booths staffed by experts who can answer questions and provide valuable information, IBOs will be provided opportunities to attend breakout sessions that will focus on selling Ribbon, Artistry, and Nutrilite. We are especially pleased that the IBOAI Board will participate with a presentation on profitability and building a balanced business. The cities and dates of the National Spotlight events are as follows:
Los Angeles - May 9-10
Greensboro, NC - May 30-31
Orlando - June 6-7
Chicago - July 11-12
San Francisco - August 8-9
Omaha - August 22-23
New York City - August 29-30
Portland, OR - September 12-13
Dallas - October 17-19
Pathways to Success events:
Winnipeg, Manitoba - April 12
Toronto, Ontario - May 30-31
Montreal, Quebec - October 24-25
Calgary, Alberta - November 14-15
Like I said, we are
thrilled to have the opportunity to bring the National Spotlight out to the
IBOs and it appears IBOs are excited too. In order to gauge interest and help
our planning, we are asking IBOs to pre-register and the response so far has
been great. Thanks for reading, and wish
us luck!
*added 4/29/08, Oops! How could we forget XS?
Have you seen the latest Quixtar University offerings? The Artistry Time Defiance online course launched just last week, highlighting the age-defying benefits of Artistry Time Defiance products and how to help your customers select the right products for them.
Also new is the Sports Nutrition course. Learn how to identify the three types of customers most likely to buy sports nutrition products, as well as which products to recommend to these customers.
In general, the product expertise courses on Quixtar University strive to do one of two things. Some courses focus primarily on preparing you for selling products. You learn key benefits of the products, how to match these products with actual customer needs, and see some selling dialog that you can model in your own selling conversations. Both the Artistry Time Defiance and Sports Nutrition courses fall into this group.
Other available courses focus more on selling and follow-up skills. The Artistry Purse-to-Purse course is one of these. You learn a method for selling conversational or experiential products in your everyday interactions with others. You can easily transfer the skills learned in the Purse-to-Purse course to other experiential products, such as XS Energy Drinks.
Let us know what you think of these two new courses, as well as any others available in the Product Expertise group. What features were especially helpful? What information wasn't necessary? What do you need more of?
What we say about a product - any claim we make about features, benefits, or performance - is more than just marketing. It's a matter of the reputation of our products, business, and IBOs. Because of this, we take claims very seriously.
Before a product is launched, there are dozens of people at Quixtar and Alticor who work on determining what can be said about a product that's accurate, factual, and representative of most people's experience with that product. Claims substantiation typically involves marketing, research and development, quality assurance, and legal, among other departments.
Rules gets involved when someone is making claims about a product which fall outside of what we've published or provided for use.
As many of you may know, Quixtar is planning to launch Perfect Empowered Drinking WaterTM, which is being sourced from an outside vendor. Because this product is manufactured by another company, we rely on the vendor for claims information and substantiation. But our commitment to ensuring only approved and appropriate claims are used to promote our products remains the same, regardless of the manufacturer.
Quixtar recently communicated to its IBOs about the need to make only approved and published claims about this product, and outlined that any IBO making exaggerated claims about the product's effectiveness or implying that it can be used for medicinal purposes would be in violation of Quixtar's Rules of Conduct.
IBOs must only use claims and demonstrations which have been approved by Quixtar to promote this product. This list of approved claims is available at www.drinkperfectwater.com or in the "What's New" section at www.quixtar.com. We currently are working with the manufacturer on demonstrations and claims and will update the list of claims as we are able to substantiate them.
As our rules state, if an IBO is found to be making claims that aren't supported in authorized product literature, Quixtar requires the IBO to correct the misinformation and may apply sanctions up to an immediate six month suspension. We also have a Zero Tolerance Policy against unauthorized websites or advertising.
If you would like to promote Perfect Water, but aren't sure if you are doing so correctly, please contact Rules Administration at qbcr.department@quixtar.com or 616-787-6712. Or, if you become aware of anyone making unauthorized claims about this or any other product offered by Quixtar, please contact Rules at the above e-mail address or phone number.
One of the ways we're transforming this business is through a commitment to provide world-class training to IBOs and, thanks to the input and participation of so many enthusiastic IBOs, we're one step closer to our goal.
I’d like to share some of the rave reviews we’ve gotten from IBOs who have attended the Your Healthy Business instructor-led training (ILT), a program developed to help IBOs sell Nutrilite products.
• “That was the greatest, most fun, most informative teaching session of its kind that I’ve witnessed in 10 years of being in the business.”—Torrey and Annette, CA
• “I’ve been in the professional sales world for pretty much all my life….over a quarter million dollars of professional sales training have been spent on me… One of the most beautiful things (about the Nutrilite seminar)…was that it was done in a simple format so that anyone could take the workbook home and take all the sales experience that I have gotten and put that to use”. Paul, OR
• “The presentation was absolutely incredible!! We have been going to the seminars for some years now, and this is by far the best.” --- Barbara, MN
These testimonies reflect the fact that we have raised the bar for ILT programs. In the past, these programs were called Product Education Programs (PEPs), but we’ve worked to make them much more. Now they are sessions where you can not only learn about products, but learn the skills you need to make money by selling them.
What are the elements of good, instructional programs? First, the learner must be able to pay attention. That means providing compelling content and interactivity that will keep them engaged.
Second, the learner must be able to remember the behavior. The skills must be taught in memorable way. Humor helps a lot.
Third, the learner must replicate the behavior. Providing opportunities for the learner to practice the skills right in the workshop is ideal.
A final ingredient is motivation. The learner must want to put into practice what they have learned once they leave. Helping learners create action plans and giving them tools to take away and use in the selling situation are key.
We have worked hard to build these elements into the new Your Healthy Business program. Those who attend this workshop will learn how to make money by selling key Nutrilite products. If you’d like to book this program for your group (50 attendees and up), call us in Training and Education (616-787-5442) for details. We look forward to providing more and enhanced programs to help your group succeed.
Today we announced that 2007 was our fifth consecutive year of passing the billion dollar sales mark! Five straight years of billion-dollar plus sales is no small accomplishment and I thank all of the Independent Business Owners whose hard work and dedication make this business opportunity work.
Last year saw a lot of changes for Quixtar and we anticipate even more exciting changes in 2008 as this business transformation moves forward. We look forward to partnering with IBOs to make this business opportunity stronger and more successful than ever before.
You can read the entire Quixtar sales announcement in our newsroom.
Like a lot of working moms, Lynn Wendyger struggles to do it all and do it all well -- work, raise a family, keep up with trends and technology. Part of that is an effort to keep up with her kids, and part of it is to learn how people can use technology to achieve goals in her role in Quixtar's Training and Education Division.
Now Lynn will share her thoughts on how technology impacts all of us in her new blog, Beta Mom in Training, a new addition to the Opportunity Zone.
The title of the blog is a nod to a new breed of Moms who admit they can't have it all and do it all -- the Beta moms, who unlike their Alpha counterparts, aren't a blend of June Cleaver and Martha Stewart. They're more like the Moms on Malcolm in the Middle or Everybody Loves Raymond!
So look for insights and a bit of humor from a Beta mom like so many of us!
Get more details at Alticor Media Blog -- or as much as can be shared at this time as the ruling is under seal.
Visit Alticor Media Blog to read today's Alticor announcement of sales of $7.1 billion for 2007, a 12 percent increase over the previous performance year.
And, watch the Opportunity Zone for Quixtar's sales announcement later this week!
I just want to give IBOs a heads-up about something. As you may know, Quixtar is undertaking an overall business transformation that has as one of its goals, Growth through Innovation. We want to help create awareness of and demand for our products and help more IBOs make more money sooner. One of the first things we are doing is adding a rule to help IBOs sell more products to customers. Detailed information about this new rule will be published and distributed in the February poly-bag (along with the Achieve Magazine).
The change, effective March 1, 2008, will allow IBOs to sell some Quixtar exclusive brands at temporary health or beauty shows or expos and certain kinds of sporting events. Up 'til now, we have approved booths for IBOs who wanted to display and maybe let customers sample some products, but we've never allowed the actual sale of the products. Now, at many events, the display and sale will be allowed. Imagine that! The already existing Booth Rule will stay in effect for other kinds of events where we will continue to allow display-only.
The displays will need to be set up in accordance with Quixtar guidelines and with prior written authorization (we're asking for 30 days' notice) from Quixtar's rules department. We will provide supporting merchandising material on a CD, so IBOs can print off their own, pre-authorized signage or handouts.
What kind of sporting events are we talking about? Marathons, 3-on-3 basketball tournaments, kids soccer tournaments, etc. Events of a limited duration, so it's not like a concession stand at a high-school football field, but, rather, the kind of event where the IBO can get permission from the event organizer/organization to set up a booth and sell some product on the day/days of the event.
This rule change was brought to the IBOAI Board, and they recommended adoption.
We will begin accepting applications for Event Sales March 1. The application form will be available on quixtar.com or by contacting Customer Support or Rules Administration. If you have questions, please contact Rules Administration at 616-787-6712 or by email at qbcr.department@quixtar.com.
The pending Rule: [Rule 4.3.3.]
4.3.3 Event Sales: The display and sale of health, beauty and sports nutrition products by IBOs only at temporary (no more than 10 days) health and beauty shows and certain kinds of sporting events (e.g.: bike race, marathon, 3-on-3 basketball tournament) are permitted. The following information must be received by the Corporation, in writing, 30 days prior to the event, to allow sufficient time to grant approval.
4.3.3.1. A written description of the type of event (including date of event).
4.3.3.2. Name of the specific product(s) to be displayed and sold.
4.3.3.3. A list of specific literature to be used at the booth or for handouts. Any privately produced material for handouts or display must be sent with the booth request for approval.
4.3.3.4. A signed statement from the Platinum or above IBO accepting responsibility for booth activity and include a list of all names of IBOs staffing the booth.
4.3.3.5 A post-event accounting of total volume sold must be provided to the Corporation by the Platinum if the volume sold is part of the qualifying volume for Silver Producer or above for purposes of verifying 70% Rule compliance.