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              1. The Future is Nau

                01.Jan.08, 11:25 EST Blog edited on: 18.Feb.08, 12:59 EST

                Introduction
                Nearly the future now.


                Someone just told me she considers the
                week before Christmas the end of the year. "It's all a blur after,
                like, the 20th. Then it's a race to buy, wrap, give, cook, clean up,
                give thanks, maintain calm, and somewhere in there is that day, and the
                presents opening up, which I always dream about the night before as so
                many bright tinsel flowers exploding into the room."

                I'm going
                with it. Regardless of what holiday you celebrate, 'tis the season when
                time rushes through a silvery funnel and comes out the other side of
                January. Therefore, today is the first of my year. And the theme of
                the year: doing good. We at MOLI have declared this the season of
                virtuous actions, whether in the form of consumption or gumption, and
                I'm hereby extending it for 12 months.

                First I'll get over my
                premature New Year's hangover. Then, tomorrow morning, I'll embark on a
                week-long article all about doing good and looking good and feeling
                good while doing it. It's a look at an outerwear company that's got its
                heart and its business model in the right places. And makes pretty sexy
                stuff: as body-conscious as it is globally conscious. Its website is as
                seductive as it is inspiring. Call it Earth-flirt.

                The company's called Nau, a Maori word that means, "Welcome, come on in." As in come on into this ultra-warm, technical, gorgeous parka made out of recycled polyester. Come on into the arms of this guy in the super-cozy, modern, but understated sweater.
                Come on into this entirely new model of doing business, in which an
                outerwear company takes seriously its love of the outdoors and tries to
                not screw up the environment anymore than possible. And is it really
                more expensive than some other high-end outerwear makers? We'll see. I
                think not. This one is self-propelling and self-retailing, and
                self-correcting. When it has a problem meeting its own standards, it
                doesn't whitewash. It admits it. There are a lot of ways to meet your
                own standards, but you have to toe a pretty hard line. And be honest.

                Nau

                was created to be a company of the future by people who are outside
                enough to keep the oxygen flowing to their brains. It strives to be
                entirely sustainable, low-impact, small-footprint, minimal carbon
                usage, and substantially charitable: Five percent of every single
                purchase, be it a hat or snowboard pants, goes to the nonprofit partner
                of your choice. If you can't decide between local and far-reaching --
                between a food bank in Chicago and Heifer International -- they'll pick
                for you. But they never slack on the mission.

                A lesson for the year to come.

                **

                Part One
                Lost and Found


                Every time I type the word Nau,
                which is the name of the Portland-based sustainable and eco-friendly
                active- and outerwear manufacturer, I misspell it and write “Now.” The
                pun wasn’t lost on the people who started the company, certainly. If
                anything, it was seized as a win-win, though perhaps not in that kind
                of blatant, '80s me-me speak.

                “That was then, this is Nau,” CEO Chris Van Dyke told a reporter during the throes of seeking investors.

                Van Dyke is the son of TV star Dick Van Dyke,
                and had a do-good streak from an early age, tempered over decades by
                some disillusionment: Having witnessed more than a few failures of the
                two meanings of "green" trying to find each other, he was waiting, some
                say, biding his time until he found another opportunity to align work
                to purpose. In one of the charmingly rugged details that lace up the
                story of this company, he came off a comfortable semi-retirement on his
                sailboat to help steer this very progressive, risky ship.

                Nau
                is a Maori word for “Welcome, come on in” as in, “Welcome to a brand
                new kind of clothing company.” Yesterday, in my cheeky little rhapsody
                about the New Year and the Nau, I looked at it from a more intimate
                perspective: "Come on into my ever-strong, ever-sustainable,
                recycled-polyester or organic-cotton arms."

                Today, we're
                looking at the business side, but softly. The soft side of a pretty
                hard sell when it came to venture capitalists, the money motors that
                drive our 2.0 world. Van Dyke's declaration didn't fall on the moneyed
                ears the way he'd hoped. But this is a group of undaunted folks. They will summit, and they'll summit their way, even if they have to find another route up Mount Retail.

                Flash back to the initial bean sprout a few years ago.

                The concept of the company (this was pre-name) came to founder Eric Reynolds as a kind of carpe diem, outerwear brainstorm in 2003. That was a year in which California was hit by megafire, sea temperatures were undeniably rising, and the Bush league was practicing the art of denying everything as usual.

                Before the world goes to hell and we lose it all, Reynolds thought, why not build an outerwear company that makes a difference?
                This one would have minimal environmental impact, superb aesthetics,
                sustainable fabrics, high-performing garments, and a deeply charitable
                bent. And one more thing: It would be profitable. Would be; will be.
                The time was right, he felt, for recyclable parkas with soul.

                Those
                I spoke to at Nau mention Reynolds with reverence -- as a visionary,
                but not a manager. Among other feathers in his forward-thinking cap was
                co-founding Marmot, another outerwear company known for high-end
                quality and progressive, elegant design. Reynolds’s first name for his
                new venture was UTW, as in “Unfuck the World” (from a Spearhead song). It was a very boomer, very right-on concept, and people began to come on board.

                Jump to Portland in 2005, where it was probably raining, and where veterans of the outerwear world (from Patagonia, Nike, the North Face, Marmot)
                assembled to chart Nau's course. But there were no spreadsheets, no
                business plans, no target-market stats, no patterns or even sketches of
                jackets. According to Ian Yolles, Nau's very articulate VP of brand
                marketing, “This was anything but a stereotypical startup -- anything
                but two guys in a garage.” Sitting round the roundtable were decades
                of practical experience on the front lines of some very try-hard,
                do-good companies, including a large segment of the brain trust at
                Patagonia.

                So what did they discuss? I asked Yolles, and I can
                hear him say, "Call me Ian, please." Existential questions, he said,
                like “Who are we?” and “Forget what’s been done. Forget what apparently
                can’t be done. What do we want to do for the world?”

                “It’s
                a bit counterintuitive,” Yolles admitted on the phone the other day,
                “but we really distilled a clear point of view.” Over rounds of coffee
                and flip charts, Nau took form. The goal was simple: To change the
                world — in whatever way an outerwear company can.


                Part Two

                Nice and Warm Nau

                Nau
                is part of the new wave of world-changing, trickle-down and trickle-up
                companies that behave like they owe something back to the earth. This
                movement believes in conscious commerce. So the old trope of the evil corporation (this dates me, I know, but I remember Reagan, so there) is being replaced by a new trope (a Nau trope) that corporations can help. Can they?

                I’m mulling this over; literally wearing
                the question, as I stand in a foot of snow in 20 degrees — with a
                serious wind chill factor — on the side of a mountain, clad in Nau’s Asylum jacket in a serene shade of blue called "sea."

                I’m
                in the middle of a Search and Rescue training day, which involves
                setting up “problems” for trailing and air-scent dogs in 300 acres of
                Shawangunk wilderness in upstate New York. It’s noon but the sun is
                casting no warmth, only an icy brightness between the pine and hemlock
                stands. I'm playing "subject," which some of us keep insisting should
                really be called "victim." But no one's a victim today, except by their
                own driven hand. We’ve been running problems since 7 a.m., when we
                bundled up and laced our boots and headed into the woods. If we're
                cold, it's our fault. No blaming it on the equipment either.

                It’s
                freezing and beautiful and very, very still. Leaves are clad in ice
                like sweaters in cellophane. We have GPS units and compasses and radios
                and the mountain is crawling with search dogs and people, so there’s
                little chance of being in danger. But underneath that is a more primal
                awareness, a palpable sense of smallness, of that usual cliché: We are
                mere specks in a vast and unforgiving landscape. Yet despite standing
                beneath a hemlock for half an hour, waiting for a sharp-nosed dog to
                track me down, I’m not cold. I’m toasty warm. It makes me want to stay
                out here and never leave. I look up at the tree tops and feel just
                fine.

                Can an outerwear manufacturer convince a human being to
                replace her unsustainable clothing for sustainable garments -- however
                gorgeous, however bright? What about at a ratio of every three items of
                silly clothing manufactured quickly in response to a trend, shipped
                into retail stores, then bought on impulse, probably on sale, for one
                item of very earnest and subtle clothing that is bought on a dreamy
                eco-website with great intent and great stories and a sense of purpose?


                And if you're not comfortable buying a high-end sustainable
                jacket without trying it on, and you happen to live near one of Nau's
                four "webfronts," then you can walk into these sustainably designed and
                super tech tricked-out retail-as-source-for-good-deed meccas, and try
                something on and learn all about it and swipe a card and learn even
                more about it, and then either buy it on the spot or save 10 percent
                just by ordering the garment to be shipped to you instead. No matter
                which way you do it, don't forget that five percent of the purchase goes to a nonprofit "partner for change" (there's a display and interactive area for those too).

                How
                good can we be? And how good do the clothes have to be before they move
                to front and center of our wardrobe? I had another jacket to wear on
                training day, my old reliable bright orange baggy shell from an
                unmentionable company whose catalogues are as ubiquitous as they are
                wasteful, and I never once considered putting it back on. Despite the
                zippers of the Asylum jacket being stiffer than I like, and the sleeves
                being longer, and the jacket feeling a little heavier, three things
                made me fall in love with it:

                1. The side pocket alongside the
                zipper is big enough for my GPS unit and no bigger. Which means I will
                never load the pocket up with anything else and therefore have that
                cluttered pocket chaos and will always know where my GPS is. Seems
                remarkably purposeful, so intentional, and somewhat European that there
                is only enough room, no extra. The pocket is the opposite of American
                sprawl and I love it.

                2. The sleeves being longer means that
                when I have to take my gloves off to dig out the GPS, or get on the
                radio, or log time and distance, my hand stays warm. Particularly the
                top of my hands, which hate getting cold. And if I need to keep a glove
                off and keep the radio handy, I can pull my sleeve down over the radio
                and hand, and the whole thing stays toasty.

                3. The hood is like
                the canopy of a very fancy building. It is like a tent for the head. It
                is shaped to surround the head but not block the view. It is taped and
                seamed in such a way that nothing scratches. It can be pulled closer,
                but it does not come over your eyes like a rude lid. It loves to be a
                hood. It agrees to be a hood. And it is strong: When a chuff of snow
                collapses off its perch on an overhanging branch and plonks on my head,
                I barely feel it. It slides off the head and loses all its sense of
                harm or consequence. Same later, with water: The jacket's waterproof
                skin is strong as a shark's.


                The jacket is superior. It is
                engineered. It is thought out. It makes me think less of other jackets
                I've had over the years. Far less. So the jacket is starting to do its
                job. Which is to take over. I am getting with the program.


                Part Three
                Mark Galbraith


                "I
                really felt like we were on the verge, from a technological and market
                trend standpoint, to really up the level of sustainability," Galbraith
                told me one night. He was talking about the beginning in that
                sweepingly broad-stroke, big-picture, grand-gesture way that Nau people
                talk, without any note of grandiosity or hubris. He was talking with the clarity of an annual report and the vision of a white board scribble.

                But
                what I'm gathering is that those wonderful ground-floor brainstorming
                sessions that so many corporations have at the get-go did not get
                shelved in Nau's case. They did not get red-lighted. They did not get
                reality-checked. The head design poobah did not come storming into the
                offices — the bottom line LEDing in bright red letters across his
                forehead — and tell his design team that they have their heads in the
                clouds.

                Not at all. The top, in Galbraith's case, has climbed
                enough mountains to know that it takes a lot of strength and focus and
                grit and teeth-grinding to get your head in the clouds in the first
                place. And what some people might dismiss as soft-tissue daydreaming
                was in this case a hard commitment to a possibly, probably, much harder
                route up.

                From the beginning, Galbraith explained,
                sustainability meant way more than clothing. It meant the entire
                structure of the company. So let's just look at the beginning.

                "When
                [founder Eric Reynolds] shared the basic business plan with me,"
                Galbraith continued in his bright voice, "I felt like we could really
                push it and do something crazy. Be completely different about how we do
                business."

                "So you're seeing design as something far larger than a cut or a color?" I asked. Just checking.

                "It's
                not guys in berets with a little color palette, sitting in the corner
                and sketching," he said. "It's a fundamental approach to tackling a
                problem that includes creativity, technical knowledge, engineering,
                business structure, planning."

                "A holistic view," I offered.

                "And if you separate yourself from that, you don't understand what your impact is," he said.

                I
                waited. I could hear his wheels turning on the phone. Then he gave me
                three words I've been walking around with ever since: the mantra.

                "Design has consequences, " he said.

                Part Four
                Looks Like Lang, Feels Like —


                I am on an island the middle of Park Avenue on the Upper East Side of
                Manhattan, waiting for the light to change, carrying a shopping bag of
                presents for my city-dwelling kin. To stand here is to submit to a
                strange hiccup in the momentum of this neighborhood of wealth and
                forward motion. We're a mixed, impatient cluster: me, a sleek mother
                and her pink-parka'd, pigtailed daughter, a dowager in mink and day
                heels, a fifty-ish man in running clothes.

                Normally I
                chameleon into more urban garb for city visits. But this time it was a
                mad rush from walking my dog to rushing out the door for the trip down
                the mountains. But I happened to be wearing The Jacket. Which is
                keeping me warm as I wait in the icy rain on the island among the
                millionaires.

                "Is that Lang?" I hear from behind me.

                It's the mother. As her daughter tap dances in place, she's giving my jacket the eye.

                "It's
                not Lang," I say. A storm of yellow cabs whiz by, flinging dirty spray.
                Little gray drops pearl up and roll off my jacket's impervious skin.

                "What, then?" she says. "I'm looking for something exactly like that."

                That's how it starts, all weekend. People give The Jacket approving, longing gazes, trying to label it.

                "Is it Japanese?"

                "Jil Sander?"

                "Looks
                like a cross between urban, like Kenneth Cole, maybe, and snowboard. Is
                someone [meaning a designer] doing a thing with a snowboard company?"

                In my conversations with Nau's
                head designer Mark Galbraith, he emphasized Nau's goal of designing a
                sense of movement and mystery into the clothes. Now in his late
                forties, he has decades of outerwear experience behind him and speaks
                with the energetic articulations of a designer who views his job as
                both an art form and a mission.

                "Clothing should not be a
                one-shot read," he stated, expressing unadulterated scorn at snowboard
                gear that makes the wearer look like "they're jousting with some
                armored suit" and cycling gear featuring "crazy sublimation prints."

                Unlike
                some designer's declarations, which have all the staying power of
                confetti, Galbraith's intentions are actually contained the way he
                wanted them to be. The clothes ask you to ask. They have a Garbo thing
                going on: classic, great lines, eluding category. They have a swiftness
                to them: They look streamlined, like you'd go fast.

                Perhaps
                Galbraith's insistence on designed-in intrigue has stuck because
                everyone I've spoken to who works at the company shares this vision,
                from the writer in Portland (Otis Rubottom) to the shop manager in
                Chicago (Ashley Pfannenstiel) to the male "voice" at the end of the
                toll-free number (Mark McCambridge, who assured me that his female
                cohort would say exactly the same things). Nau is an intensely
                consistent point of view. Everyone talks about the clothing as being an
                invitation to a closer read, to a conversation. By looking like but
                unlike anything else, each piece works as a form of intimate viral
                marketing. It might look vague, but that's totally on purpose.

                And
                the sense of movement Galbraith speaks of has to do with the body's
                movement, but also with moving from place to place, as in moving from
                the icy woods to the fancy elevator.

                That's where I am when the
                professional stylist who lives in the same building as my father (and
                bakes him cookies often: rich, buttery, very fattening cookies I doubt
                she allows herself to eat) glides in. She drops her boutique bags on
                the elevator floor and blinks brightly at The Jacket.

                "Whoa," she says. She squints as she fingers the material. "Nice tooth. Not Calvin, but it reminds me."

                I
                tell her what it is, who the head designer is, where the company is.
                She says she reads Lang, Jacobs, Watanabe. I tell her those are
                designers Galbraith cited as favorites.

                "Then he's brilliant,"
                she says with a snap of her head. "He makes The North Face look like
                Wal-Mart." She purrs at the name of the dusty, rich blue: sea. "How
                utterly eco," she says. Which leads to a conversation about the New
                Green Designers. "They're the new moderns. They're going to make Ralph
                [Lauren] look like a sweatshop merchant," she says.

                I am wearing
                sustainable, durable, technical outerwear, but I wind up feeling like a
                representative of the future, writing down "nau.com"
                on napkins and the backs of business cards, explaining the importance
                of sustainable industry. Inversely, I am forced to come forward and
                play logo to my logo-less gear. And forced to state my position in the
                world.

                I think of that old saying: You are what you eat. In this case, I am what I wear. Design has consequences.


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