A couple of weeks ago, my cell phone and I got into an argument and my
cell phone lost – violently. It's the only time I've ever gotten
physical with an appliance, but a combination of a stressful day, some
bad news, and poor reception pushed me over the edge. My immediate
reaction was pure, unadulterated joy in my unreachability.
Alas,
that didn't last long: I needed a new cell phone. And since my contract
with T-Mobile is about as hard to get out of as the National Guard, I
had to get one that would work with its service. I called the company –
from my home phone, of course – and was offered an array of choices
that stagger the mind. Was I interested in phones that were ideally
suited for playing music, I was asked, ones that took pictures, or ones
meant for checking email? All I wanted was one that made calls.
I'm
hardly a Luddite: I'm typing this blog on a MacBook connected to the
Internet on my WiFi network. But I have no desire to own a cell phone
that does anything other than make calls, and send and receive SMS
notes. To me, "features" like the ability to play MP3 files or take
digital photos just get in the way.
So I made the predictable
choice: I got the only phone that came free with my calling plan. Even
that, a low-end Nokia, is larded with features I have no use for,
including a lockable keyboard that beeps for no reason and a music
player that trills out a KT Tunstall MP3 at random times. If it does
this once more, it may share the fate of my old phone.
Why
can't mobile companies come up with a simple, elegant phone that only
makes calls? I already know the answer: Because the profit margin for
such an item would be nonexistent. Handset makers have come to depend
on a product cycle in which people replace phones that work perfectly
every few years. This encourages companies to create new products that
do 10 things badly instead of one or two well. More seriously, it also
leads to dumps full of decomposing batteries that leak toxic chemicals.
I'm sure some people want Swiss Army cell phones that take
photos, play music, organize their appointments, and open beer bottles.
I only wish there were more alternatives for those of us who want to
take photos with cameras, hear music on iPods, and talk on phones that
don't play KT Tunstall when a call is coming in.
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