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                      1. Ganging up on Google

                        08.Feb.08, 21:17 EST
                        At first, Microsoft's offer for Yahoo! looks like a bold bid to combine
                        two key Internet players. But I think it's a sign of weakness. For
                        years, Microsoft has tried to grow its own new businesses, as it did
                        with Xbox and Zune. But its online ventures haven't met with much success. Buying Yahoo! might be its last resort.

                        By
                        any standard, Microsoft is a very successful company. But its most
                        profitable products are Office software and operating systems, and both
                        may never again be as important as they are now. Many pundits believe
                        that, in the future, word processing and spreadsheet programs could be
                        used on the Internet, in what some have called "cloud computing."
                        So could many aspects of an operating system. Microsoft's Windows
                        business is already under pressure from open-source alternatives, and the reaction to Vista has been polite at best.
                        If Microsoft's core businesses do tail off, it could coast profitably
                        for decades. But the company has always been about growth.

                        And
                        growth can only take Microsoft in so many directions: To the developing
                        world, to the living room, and to the Internet. The first isn't
                        promising; if Microsoft wants to compete with open-source software, it
                        will have to reduce its prices and cut down on the piracy of its
                        products. The second direction has some promise — especially with the
                        Xbox division building up market share — but it will be a long battle
                        that an engineering-driven company is ill equipped to fight. Anyone who
                        has suffered through the process of installing Windows wants another
                        company in charge of his set-top box.

                        And third, competing on the Internet brings Microsoft up against Google.

                        Microsoft
                        may have met its match in Google, a nimble competitor full of smart
                        programmers, flush with cash, and dedicated to conquering all it
                        surveys. Google also has several key advantages. First, a substantial
                        portion of the American public seems to believe that the company
                        follows its guiding dictum of "don't be evil." Some people will always
                        see Microsoft as a bully and Google as a plucky underdog, even though
                        in fact, Google represents the biggest threat to personal privacy since
                        the Patriot Act.

                        Perhaps more importantly, people like Google
                        because it has a well-deserved reputation for making reliable,
                        easy-to-use products. Google's home page is the essence of elegant
                        simplicity, complete with a sense of humor on the holidays. Microsoft's
                        products, on the other hand, are designed by engineers for other
                        engineers. Just yesterday, a friend had to help me hook up my PC to an
                        external hard drive when they couldn't connect correctly. Google has
                        never caused me that much frustration. (And when I used the drive with
                        my Mac, I just plugged it in.)

                        This makes me wonder whether
                        Microsoft is solving a problem it doesn't have. With Yahoo!, Microsoft
                        will acquire a company that is losing the war for the search business
                        and doing well in the kind of media businesses that Microsoft hasn't
                        done well in, anyway. What it really needs to do is to come up with
                        great products that are innovative and easy to use.
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